Search results for "" Sorry. We didn't find any results for "" Sorry, something bad happened. Please try again later. Support Immobilizer Troubleshooting What if I forgot my PIN code? What if I forgot my PIN code? If you don’t use Auto PIN or Proximity Unlock: Turn on your vehicle ignition (turn your key as far as you can without starting your engine). Start the iBlue Immobilizer app on your phone. When your phone asks for your vehicle’s PIN code, select the “Forgot your PIN code?” option. You need to scan your QR code found in your product package. What are the PUK code and PUK code card? I was unable to scan the QR code. What should I do? Once the QR code is scanned successfully, you need to enter a new 6-digit PIN code. Tap Next when you finished entering you new PIN code. Your PIN code is now activated. If you are using Auto PIN or Proximity Unlock Turn on your vehicle ignition (turn your key as far as you can without starting your engine). Start the iBlue Immobilizer app on your phone. After successful connection, tap Settings and select Device Settings. Tap on the Change PIN code button. Follow the steps above from Step 4. Last Updated: December 14, 2015 Print Still have questions? If you can’t find an answer, email us at firstname.lastname@example.org to open a new support ticket.