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Sharing

How do I share a key with my friends and family?

If you cannot download our applications, key sharing does not work with the Smart Gate product, please check the status of the iBlue Server License. If you cannot check the…

How does usage-logging work?

The Smart Key app on iOS allows you do see your shared keys usage logs by keys and persons. Enter the sharing page for a specific key and press “Show…

What type of keys can I share with others?

You can share three types of virtual keys with your friends and family. Unlimited access The unlimited access key is an exact duplicate of the master key. This means that…

I shared a key, but did not receive an email, even after a couple of minutes

The email sent from the Smart Key app might take up to 10 minutes to arrive. Make sure you entered the email address correctly. To verify, go to the sharing…

I’ve sent a shared key to someone. What should they do next?

First, make sure that the iBlue Smart Key app is compatible and installed on your guest’s phone. Check for compatibility and download the app Next, open the email on your…

What phones are compatible with iBlue and where can I download the app?

We ask all iBlue product users to only request product support if the product was purchased from an official source. The invoice proving the purchase should be sent to us…