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Sharing

Master or shared key doesn’t respond (iOS)

When you have a master /shared key, but not connected to the device please do the following: Switch off then on the iPhone’s Bluetooth How To Turn On Bluetooth In…

How do I share a key with my friends and family?

With the Smart Key application you can choose family, friends, or services from your contacts and issue them keys in seconds. Simply send each guest an invitation to download the app. After…

How do I revoke access from a specific person?

Go to the shared key owner personal details page and click on the Revoke Access button. When you start a revoking procedure, your phone must be connected to the Smart…

How does usage-logging work?

The Smart Key app on iOS allows you do see your shared keys usage logs by keys and persons. Enter the sharing page for a specific key and press “Show…

What type of keys can I share with others?

You can share three types of virtual keys with your friends and family. Unlimited access The unlimited access key is an exact duplicate of the master key. This means that…

I shared a key, but did not receive an email, even after a couple of minutes

The email sent from the Smart Key app might take up to 10 minutes to arrive. Make sure you entered the email address correctly. To verify, go to the sharing…

I’ve sent a shared key to someone. What should they do next?

First, make sure that the iBlue Smart Key app is compatible and installed on your guest’s phone. Check for compatibility and download the app Next, open the email on your…

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